1. Acceptance of Terms
These Terms of Service (“Terms”) govern your use of Trustd (the “Service”), operated by Flintr Technologies (“Flintr”, “we”, “our”, “us”), an entity based in India. By accessing or using the Service, you agree to be bound by these Terms.
2. Description of Service
Trustd enables sellers to create storefronts, list products, collect verified customer reviews, and accept orders via WhatsApp or online payments. Flintr is a platform provider; we are not a party to transactions between sellers and their customers.
3. Account Registration
By registering, you agree to:
- Provide accurate and complete registration information
- Keep your account credentials secure
- Be at least 13 years old (or the age of majority in your jurisdiction)
- Accept responsibility for all activity on your account
4. Seller Responsibilities
As a seller on Trustd, you agree to:
- Provide accurate product information, prices, and availability
- Fulfil orders in a timely manner and honour advertised prices
- Respond to customer inquiries professionally
- Comply with all applicable laws and tax obligations
- Not list illegal, counterfeit, or prohibited items
- Not manipulate reviews or engage in fraudulent activity
5. Review Policy
Reviews on Trustd must be:
- Based on a genuine transaction with the seller
- Submitted by real customers using valid contact details for verification
- Free from abusive, defamatory, or misleading content
Sellers must not solicit, fabricate, or incentivise reviews in a way that misrepresents their reputation. Flintr reserves the right to remove reviews that violate this policy.
6. Payments
Payments are processed by Razorpay or Stripe. Flintr does not store card numbers or banking credentials. Subscription fees, if applicable, are billed in advance and are non-refundable except where required by law or at our sole discretion.
7. Intellectual Property
All Trustd branding, software, and platform features are the property of Flintr Technologies. You may not copy, modify, or distribute any part of the Service without our express written permission. You retain ownership of the content you upload; by uploading it, you grant Flintr a licence to display it for the purpose of operating your storefront.
8. Termination
Flintr may suspend or terminate your account at any time for violations of these Terms, without prior notice. You may close your account at any time via Settings → Account → Delete my account.
9. Disclaimers
The Service is provided “as is” without warranties of any kind. We do not guarantee uninterrupted availability or error-free operation of the platform.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Flintr Technologies shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including loss of revenue or data.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
12. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Service after changes take effect constitutes your acceptance.
13. Contact Us
Flintr Technologies Email: support@trustd.shop Website: trustd.shop